Feedback Made Easy
Get beyond the messy pen and paper feedback method of the old days! The iFeedback customer feedback system is completely digitalized CRM for you and equally convenient feedback for the customer to use and rate the service received you get the best of both worlds in one deal!
iFeedback takes your business feedback collection to the next level by assisting you to run reports of the surveys provided and improve your service or appreciate yourself for the stellar service provided. A Quality management tool in itself, iFeedback also assists you in making your business a paperless environment and thus doing your part to go green!
Social network integration being inbuilt is another upside via which you can make your brand visibility larger with a vast number of bonafide customers accessing your Social network page.
iFeedback, is an application that is the answer to all your feedback worries! The application offers a totally new experience: no paper or pen oriented method, feedback from the customer community is not just an interactive touch away. Customizable surveys mean that you, the business owner, can now ask the queries you feel are the most important criteria to improve your service. The seamless Social network integration means more brand visibility and a whole customer community providing BONAFIDE likes!
Constant Business Improvement
A digital feedback system not only reduces the clutter of paper and compiling the information, but also provides you a customer database in a neat, compiled format. Also, the risk of data manipulation is highly reduced. Not only are you saving on printing costs now, but you are also showing the world a way to a greener future! Being a multilingual application helps in getting in touch with a wide plethora of customers and making improvements to match expectation across the customer spectrum!a
iFeedback – Your digital business improvement partner
Any business that deals with daily customer interaction and stands to gain from customer relationship data for business quality improvement can use iFeedback. Product is customizable as needed.
- Interactive Touch Display
- Business Process Independent
- Social Network Integration
- Customizable Surveys
- Reports And Analytics
- Multilingual Support
- Customer Database Management
- Alerts via SMS
- Data Manipulation Safe
- Higher Brand Visibility
- Loyalty Program Also Available For Customers To Earn Points On Spending